Privacy Policy
Your privacy matters to us. Here's how TurboMaxon protects and handles your personal information when you use our keyword research platform.
Information We Collect
When you use TurboMaxon's services, we collect several types of information to provide you with better keyword research tools and support. This happens in different ways depending on how you interact with our platform.
- Account information including your name, email address, and chosen password
- Search queries and keyword research data you input into our tools
- Usage patterns and feature preferences within our platform
- Technical information like IP address, browser type, and device details
- Communication records when you contact our support team
We only collect information that's necessary to operate our services effectively. You can use many of our basic features without creating an account, though some advanced tools require registration.
How We Use Your Information
Your data helps us maintain and improve TurboMaxon's keyword research capabilities. We process this information to deliver reliable search volume data, competition analysis, and trend insights that make your SEO work more effective.
| Purpose | Data Used | Legal Basis |
| Service Delivery | Account info, search queries | Contract performance |
| Platform Improvement | Usage data, technical logs | Legitimate interest |
| Customer Support | Contact details, issue reports | Contract performance |
| Security Monitoring | Access logs, IP addresses | Legitimate interest |
We don't sell your personal information to third parties or use it for advertising purposes outside our platform. Your keyword research data stays confidential and isn't shared with competitors or other users.
Data Sharing and Third Parties
TurboMaxon works with carefully selected service providers to deliver our keyword research tools. These partnerships are essential for maintaining reliable data sources and technical infrastructure.
- Cloud hosting providers that store your data securely in Taiwan and Singapore
- Payment processors for handling subscription transactions safely
- Email service providers for sending account notifications and updates
- Analytics tools that help us understand platform performance (with anonymized data only)
- Search engine APIs that provide the keyword data you see in our tools
All third-party providers sign data processing agreements with us and must follow strict privacy standards. We don't allow them to use your information for their own purposes or share it with anyone else.
Your Privacy Rights
Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information. We've designed simple processes to help you exercise these rights whenever needed.
Access Your Data
Request a copy of all personal information we hold about you, including your search history and account details.
Correct Information
Update or fix any incorrect personal data in your account through your dashboard or by contacting support.
Delete Your Data
Request permanent deletion of your account and associated data, with some exceptions for legal compliance.
Data Portability
Export your keyword research data and search history in standard formats for use elsewhere.
To exercise any of these rights, send an email to info@turbomaxon.org with your request. We'll respond within 30 days and verify your identity before processing any changes to protect your account security.
Data Security and Protection
Protecting your information is fundamental to how we operate TurboMaxon. We implement multiple layers of security to safeguard your keyword research data and personal details from unauthorized access or misuse.
- End-to-end encryption for all data transmission between your device and our servers
- Secure database encryption with regularly rotated access keys
- Multi-factor authentication options for your account protection
- Regular security audits and penetration testing by independent experts
- Automated backup systems with encrypted storage in multiple geographic locations
- Staff access controls with detailed logging and monitoring
Despite these precautions, no online service can guarantee 100% security. If you notice any suspicious activity in your account, change your password immediately and contact our support team. We'll investigate promptly and take necessary protective measures.
Data Retention and Deletion
We keep your information only as long as necessary to provide TurboMaxon's services and meet our legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.
- Active account data: Retained while your subscription remains active
- Search history and keyword data: Stored for 2 years after account closure
- Support communications: Kept for 3 years for quality assurance
- Financial records: Retained for 7 years as required by Taiwan tax law
- Security logs: Maintained for 1 year for incident investigation
When you delete your account, we begin the data removal process within 30 days. Some information may remain in backup systems for up to 90 additional days before complete removal. We can accelerate this process upon request if you have specific concerns.
International Data Transfers
TurboMaxon primarily stores data within Taiwan and Singapore to ensure fast access for our users in the Asia-Pacific region. However, some of our service providers and backup systems operate in other countries, which means your data may occasionally be processed internationally.
When we transfer data outside Taiwan, we use appropriate safeguards like standard contractual clauses and adequacy decisions to ensure your information receives equivalent protection. We regularly review these arrangements to maintain high privacy standards regardless of where processing occurs.
If you prefer your data to remain within specific geographic boundaries, contact us to discuss available options. While we can't guarantee all processing will stay local due to technical requirements, we'll work to accommodate reasonable requests where possible.
Cookies and Tracking Technologies
TurboMaxon uses cookies and similar technologies to enhance your experience with our keyword research tools. These small files help us remember your preferences, maintain your login session, and provide personalized features that make the platform more useful.
- Essential cookies that enable core platform functionality and security
- Preference cookies that remember your dashboard layout and search settings
- Analytics cookies that help us understand how users interact with features
- Performance cookies that optimize loading times and data retrieval
You can control cookie settings through your browser, though disabling essential cookies may limit some platform features. We don't use advertising cookies or tracking technologies that follow you across other websites.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes that affect how we handle your personal information, we'll notify you through email and display a notice in your dashboard.
Minor updates like clarifications or formatting changes may be made without direct notification, but we'll always update the "last modified" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
If you disagree with any changes, you can close your account before the new policy takes effect. Continued use of TurboMaxon after policy updates indicates your acceptance of the revised terms.